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تقديم

Head Teller - Dubai (UAE Nationals Only)

Emirates NBD
الإمارات العربية المتحدة
دوام كامل
30 مايو 2025

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. 

In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family

 

Job Purpose:

As a Head Teller at Emirates NBD, your role is to supervise a team of tellers, validating all transactions originating from the team, and ensuring they meet technical requirements, comply with procedural guidelines, and provide approval within the delegated authority limits. The job holder ensures day-to-day reconciliation of cash. The job holder resolves routine problems related to regular transactions and interfaces with internal and external parties for this purpose. The job holder provides quality customer service and resolves escalations when they happen at the teller account. The job holder communicates with other business units to ensure that service-related issues are handled or escalated when required.

 

Responsibilities:

 

Skills and Experience:

What we offer you:

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