HOTEL GENERAL MANAGER

JOB DESCRIPTIONS:

• Keeping an eye on all the operations of the hotel, including activities of all departments
• Inspecting all the rooms regularly in order to check if they are keeping up with the hotel standards
• Recruiting, training, and supervising staff
• Managing budgets
• Planning maintenance works, events, and room bookings
• Overseeing daily hotel operations, including room bookings, guest services, housekeeping, and maintenance to ensure guest satisfaction and operational efficiency
• Developing and implementing business strategies to achieve financial goals, including setting room rates, budgeting, and forecasting revenue and expenses
• Planning, organizing, and directing all hotel services, including front-of-house (reception, concierge, and reservation) services, food and beverage operations, and housekeeping
• Ensuring guest satisfaction, creating budgets, and implementing marketing strategies.

QUALIFICATIONS:

• Proven work experience as a Hotel General Manager or similar role
• Experience with hotel management software and Point of Sale (POS) systems
• Solid understanding of hospitality procedures and best practices
• Knowledge of hotel operations, including marketing, housekeeping, and guest relations
• Strong business acumen with a strategic ability to analyze market trends and competitor activity
• BSc degree in Hotel Management, Hospitality, Business Administration or relevant field

Job Type: Full-time

Ability to commute/relocate:

• Sharjah: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• HOTEL GENERAL MANAGER: 8 years (Preferred)

Willingness to travel:

• 100% (Preferred)