Human Resources and Pension Specialist

The Opportunity

The HR & Pension Specialist is responsible for managing and maintaining accurate pension records for UAE national employees, ensuring compliance with federal regulations. This role administers pension-related processes, including General Pension and Social Security Authority applications, and oversees the probation review process for employees. The Specialist provides expert support to employees, addressing queries related to pension plans and liaising with relevant authorities to resolve issues. Additionally, the role tracks contributions, prepares reports, and ensures the university is aligned with evolving pension laws and policies.

The Responsibilities
 

• Administer and maintain detailed records for all UAE national pension participants, including eligibility status, contributions, benefit changes, salary levels, and enrollment information, ensuring full compliance with regulations.
• Prepares and follows up on the applications of the General Pension and Social Security Authority for UAE National employees in accordance with the Federal Law regarding the service or the payment of financial dues at the end of service.
• Ensure that records are up-to-date and accurate, including registration, processing salary changes, terminations, retirements, and beneficiary updates, ensuring minimal errors.
• Track and document pension contributions for employers. Ensure accurate and timely data entry of pension contributions in the system, reconciling discrepancies when necessary.
• Oversee the probation review process for employees, including notifying and coordinating with line managers to ensure timely reviews. Ensure the completion of probation documentation and issue probation completion letters to employees, maintaining accurate records throughout.
• Prepare and analyze quarterly and annual reports for pension plan participants. Track key metrics that supports in providing insights for improvements.
• Organizes informational sessions or workshops for employees, promoting awareness, and understanding of the pension and benefits offerings.
• Ensure compliance with regulations and stay updated on changes in pension-related laws and incorporate those changes as applicable. 
• Acts as liaison between the employee, the pension authority and University as required to actively seeking resolution to issues.  Communicate changes related to the pension or legations to employees and the University leadership.
• Keep a complete and organized record of pension-related activities, providing timely access to necessary documentation for audits, reports, or requests.
• Administer the Federal Government Approval (FGA) Requests for new hires, and internal changes, including the systems. Serve as the primary point of contact for all matters concerning security clearance procedures and required documentation for processing.
• Track changes in security clearance procedures, ensuring that the HR team is promptly informed and fully briefed on any procedural updates or requirements.
• Maintain accurate and up-to-date records and tracking systems for all security clearance applications, ensuring efficient processing and compliance with regulations.
• Prepare official correspondence to local police authorities for new hires requiring security clearances, ensuring timely and accurate communication.
• Address employee queries regarding university and federal policies, offering clear and informed advice. Provide ongoing support to employees navigating issues with pension, ensuring effective problem resolution.
• Prepares Official Letters for various entities, including banks, embassies, Immigration, consulates, police, etc, for the employees when required.
• Prepares letters, forms, and other documents requested by employees to government ministries and organizations, consulates, embassies, banks, police departments, experience letter, benefits eligibility .. etc.
• Issues Payment Requisitions for HR, such as moving service, medical escort leave, ADNIC, etc.
• Handling HR petty cash-related HR services.

• Process all employees and their families' visas, new/renewal

   

DEGREE OF INDEPENDENCE/COMPLEXITY OF ENVIRONMENT

• Ability to communicate effectively with stakeholders regarding regulations and processes, gather information, and propose solutions.
• Ability to multitask, meet deadlines, and achieve deliverables.
• Sound judgement and ability to apply ZU Policies/Procedures. 
• Ability to communicate effectively at all levels to explain regulations and processes, gather information, and propose solutions.
• Maintains high confidentiality while dealing with employee information.
   

The Requirements

Must possess a minimum of a bachelor’s degree in human resources or related field from an accredited institution, 4 years’ experience, and or an equivalent combination of education, skill, or experience.

Other essential requirements:

Exceptional written and verbal communication. Ability to travel between Abu Dhabi and Dubai

Desired or preferred requirements:
Fluency in Arabic and English.
Experience working in the academic environment.

The Benefits 

The University’s benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., cash housing, annual vacation airline tickets for the employee and immediate family, educational subsidies for children,and healthcare is provided to the employee and sponsored family members. 

To Apply 

In addition to completing the online application form, attach a cover letter, a current CV, and the names and contact details of three professional references.
  
While we appreciate all applications, you will be contacted only if selected for an interview.

For any further inquiries, please contact [email protected]