We are seeking a qualified and experienced Jewellery Education Instructor to join our team in Dubai. This role is ideal for someone with a strong background in the retail jewellery industry and gemology, particularly in diamond grading. The instructor will be responsible for delivering structured training programs to enhance the knowledge and skills of retail staff, with a focus on gemstones, product understanding, and luxury service standards.
Key Responsibilities:
- Design and deliver jewellery education programs, including diamond grading principles (4Cs – Cut, Color, Clarity, Carat)
- Train retail staff on gemstone identification, certification, and product knowledge
- Educate teams on luxury customer service techniques and brand positioning
- Create and maintain training materials, manuals, and visual aids
- Assess learning effectiveness through feedback and performance evaluation
- Stay current with gemological trends, certifications, and retail innovations
- Travel to stores or events as required to conduct training sessions
- Support onboarding and development of new sales staff
Requirements:
- Minimum 3 years of experience in the retail jewellery industry (preferably with international brands)
- Strong knowledge and hands-on experience in diamond grading and evaluation
- Graduate Gemologist (GG) certification preferred; other gemology certifications/courses accepted
- Bachelor’s degree in a science-related discipline
- Fluent in Arabic and English (spoken and written)
- Confident public speaker with excellent communication and presentation skills
- Ability and willingness to travel for training and educational events
- Currently based in Dubai
Job Type: Full-time
Pay: AED5,000.00 - AED10,000.00 per month
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