Job Title: Assistant Operations Manager – Inbound & Outbound Tourism
Location: Dubai
Industry: Travel & Tourism
Type: Full-time
Experience Level: Mid-level (Minimum 4 years in UAE)
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About the Role
We are seeking a highly experienced and well-connected Assistant Operations Manager to support our tourism operations across inbound and outbound travel. The ideal candidate is a UAE-based tourism professional with strong industry knowledge, trusted supplier relationships, and a proven ability to create seamless, profitable, and customized travel experiences.
This is not a learning role—this is for someone who already knows how it’s done and can hit the ground running.
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Key Responsibilities
- Prepare accurate and competitive quotations and costings for both inbound and outbound packages
- Negotiate contracts and rates with local and international vendors (hotels, transportation, attractions, guides, etc.)
- Design and tailor customized itineraries for FITs, groups, and corporate clients
- Ensure all bookings are confirmed, documented, and executed with precision
- Maintain and expand a strong network of reliable suppliers and partners across the UAE and key international destinations
- Coordinate daily operational tasks with a focus on cost control, quality, and efficiency
- Troubleshoot and resolve last-minute travel disruptions with professionalism and speed
- Work closely with the senior Operations Manager to improve workflow, supplier performance, and customer satisfaction
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Required Qualifications
- Bachelor’s Degree in Tourism, Travel Management, or Hospitality
- Minimum 4 years of hands-on experience in tourism operations in the UAE
- Proven expertise in:
- Quotation and package costing
- Vendor contracting and negotiation
- Customized itinerary development
- Strong working knowledge of local tourism regulations, logistics, and market trends
- Excellent connections with local DMCs, hotels, and service providers
- Fluent in English (Arabic and other languages are a plus)
- Proficient in Microsoft Office, and ideally experienced with travel booking or CRM software
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What We’re Looking For
- Someone who knows the UAE market inside out
- A relationship-builder who vendors love working with
- A detail-oriented planner who can balance cost, quality, and creativity
- A problem-solver with a calm, solutions-first approach
Job Type: Full-time
Pay: AED3,000.00 - AED8,000.00 per month
Application Question(s):
- Can you explain your experience in preparing offline travel quotations (manual costing, Excel, etc.) and using online CRM or booking systems? Which tools have you used, and how comfortable are you with both methods?
Education:
- Bachelor's (Required)
Experience:
- Tourism operation association: 4 years (Required)
Application Deadline: 25/07/2025
