Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?
Come onboard and dedicate yourself to becoming #everydaybetter!
Take over a key role as an Operations Coordinator in the Business Development department and be a part of this exciting adventure of never-ending growth and success.
What we expect from you:
- Oversee day-to-day crew operations within your assigned zone to ensure timely and high-quality service delivery
- Supervise attendance, assignment, and real-time activity of field crew members
- Create daily rosters and schedule bookings across crew calendars, avoiding conflicts or understaffing
- Troubleshoot operational issues such as last-minute cancellations, vehicle breakdowns, or supply shortages
- Coordinate building or community access permits to ensure seamless crew entry to customer sites
- Develop and maintain clear training materials and conduct onboarding for new crew members
- Monitor crew performance, conduct quality checks, and deliver timely feedback for improvement
- Track and replenish equipment and supply inventory, ensuring all crews are properly equipped
- Report on daily operational metrics including completion rate, cancellation rate, and crew utilization
- Enforce adherence to safety standards, company protocols, and regulatory guidelines
- Maintain accurate operational logs and reports for use in performance reviews and leadership updates
- Promote a positive and motivating work culture by coaching field teams and reinforcing customer-first behaviors
What we are looking for:
- 1-3 years of experience in operations, logistics, field team coordination, or service delivery
- Strong understanding of scheduling, team supervision, and problem-solving in fast-paced environments
- Experience with basic operational tools (e.g., Excel, scheduling apps, CRM or field management tools)
- Willingness to work 6 days a week and be available to handle urgent operational matters
- Excellent communication and coordination skills to work across field teams and support departments
- Ability to work independently, prioritize under pressure, and take ownership of zone performance
- A hustler’s mindset with a “hands-on” and “can-do” attitude
- Strong attention to detail with the ability to identify inefficiencies and suggest improvements
- Fluency in English; additional regional languages are a plus
- A degree is not mandatory—energy, curiosity, and execution matter more than a diploma
PERKS OF BEING A PART of JUSTLIFE
Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like:
We care about you
- One-day extra vacation on your birthday with our JustHoliday!
- Free Justlife credits so you can enjoy our own services.
- Work reality escapes opportunities through team-building games, challenges, and many more activities.
We improve you
- Working with a great team and entrepreneurial spirit.
- Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
- Never-ending growth and fast career development and internal career opportunities.
- A fair and objective Performance Management System.
We recognize you
- Ignition of the hero in you through our ‘’JustHeroes’’ Reward and Recognition Program.
- Availability of company discounts and gift vouchers.
- A bonus for every successful Employee Referral.
ABOUT US
At Justlife, we envision a life without any chores that keep you from doing what you really want to.
Justlife is the region’s leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform.
We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer’s needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more.
We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.
We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.
Join the tribe and let’s become #everydaybetter, together!
