About Us:
HolidayBest Gulf is a Dubai-based tour operator specializing in outbound travel from the GCC to top destinations worldwide including Armenia, Azerbaijan, Georgia, Indonesia, Kazakhstan, Turkey, Thailand, and Vietnam.
Position: Outbound Travel Reservation Manager
Location: Dubai, UAE
Type: Full-time
Role Overview:
We are looking for an experienced Reservation Manager to oversee and manage all outbound travel bookings. The ideal candidate will have a strong background in travel reservations, supplier negotiations, and team leadership, ensuring smooth operations and exceptional customer service for both B2B and B2C clients.
Key Responsibilities:
- Manage and supervise the outbound reservations team
- Oversee booking processes for flights, hotels, tours, and transfers
- Maintain strong relationships with DMCs, airlines, and hotel partners
- Negotiate competitive rates and ensure profit margins are met
- Handle complex itineraries and VIP client requirements
- Ensure timely confirmations, accurate documentation, and smooth travel arrangements
- Resolve booking issues and handle customer complaints professionally
- Monitor team performance and implement operational improvements
Job Types: Full-time, Contract
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