To provide professional secretarial and administrative assistance and support to an executive level manager with the objective of ensuring efficient and effective smooth operations within assigned Department.
Key Accountabilities
Administration:
- Provides a professional private secretarial service for Department Manager, routing callers and correspondence as necessary and takes initiative in drafting and finalising replies where appropriate to ensure that all matters are dealt with efficiently and appropriately
- Monitors correspondence, including highly confidential information, assesses information/communication received and submits relevant information to Department Manager, prioritise according to importance/urgency on each subject
- Makes arrangements for meetings, including booking venue, ensuring all participants are aware of timing, adequate supplies of stationery are available and attends meeting as minutes secretary
- Follows-up outstanding responses to requests from the Department Manager to internal/external parties, ensuring deadlines are adhered to
- Provides time management/diary service for the Department Manager to ensure effective use of time and attendance at all meetings at the appointed times
- Makes travel arrangements in a time-effective way, including arranging complex itineraries/venues visa, etc, ensuring most effective use of the Department Manager’s time
- Maintains the Department Manager’s filing and data retrieval systems and organizes internal correspondence distribution systems, tracking correspondence as required
- Observes and applies strict levels of confidentiality and discretion in all matters related to work performance and in providing services for the administration of personal affairs.
Qualifications / Requirements
Knowledge:
- Knowledge of office administration.
Education:
- Higher Diploma in Business Administration or equivalent.
Experience:
- A minimum of 4 years experience in a similar role.
Competencies:
- Competent keyboard skills / IT literate
- Communication skills and confident telephone manner
- Team player and personable
- Adaptable and flexible
- Shows initiative.
Emarat is a multi-channel power and energy company with a much-loved network of service stations and fuel depots across Dubai and the Northern Emirates. We meet the day-to-day petrol and LPG needs of millions of people while also helping to keep the engines of Industry running with fleet solutions, aviation fuel and commercial fuel services.
The Emarat brand has earned its reputation for providing great value and high-quality products and services – which is why you can expect the expected, every time.
Our network spans right across the north of the UAE, from Dubai to Ajman, and from Fujairah to Sharjah, plus many other locations in between. Service and quality are incredibly important to us, which is why we are proud to provide our customers with high-quality fuel, lubricants, state-of-the-art car washing facilities, best-in-class terminalling, bulk fuel logistics and great franchise opportunities for ambitious businesses.
Oh, and we also serve superb freshly-ground Arabicca coffee for anybody with a taste for the real thing.
All our colleagues – from the barista to the car mechanic – are fully trained in how to deliver great customer service. We operate ethically and to the highest international and national HSE standards, making sure that employees, customers and business partners are happy and safe at Emarat.