Reservations Agent

The Role:

• Report to the Reservations Manager, supporting the reservation process efficiently.
• Handle internal and external booking inquiries, ensuring all reservations are efficiently processed.
• Provide professional and timely responses to guest emails and phone inquiries.
• Maintain and update the guest database, ensuring accurate information is recorded.
• Promote Tattu’s offerings, keeping guests informed about upcoming events and experiences.
• Maintain close coordination with the service team, ensuring all guest requests are met.
• Assist in analyzing reservation data, helping the team optimize bookings and availability.
• Support the Reservations Manager in any administrative duties related to booking systems.

Health Happiness

• Regular team sessions to promote team work and wellness
• Bespoke staff food menu designed by all our head chefs
• EAP scheme

Progression

• Bespoke development journey's for all our team
• Development academies to support the progression and development of our team

Extras

• Employee discount when dining at our Tattu restaurants
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu restaurants
• Employee of the month award
• Work Visa Medical Insurance
• Return tickets to home country (annually)
• 2 days off weekly