Retail Banking Executive - Personal Finance

Organization Purpose

The unit is responsible to provide financial products and services tailored to individual customers and to offer accessible financial solution.

Job Purpose

• To build / leverage key business relationships to maximize market share & achieve sales though the personal Finance and cross sell of other products. 
• The job holder is responsible for offering customers financial guidance, advising on suitable products and services, and assisting with their banking needs. The role requires the job holder to provide customers with information on financial products and services and explore opportunities for cross-selling during customer interactions. The job holder should combine meeting financial targets with providing excellent customer service to achieve their set targets.

Job Content

• Assigned sales target to be met on yearly and monthly basis
• Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
• Explore new markets and customers within the assigned territory to enhance sales volumes.
• Create and build customer awareness on new products through mailers, personal visits etc. to prospect business
• Manage key accounts to ensure superior service and customer loyalty.

Person Specification

• At least 2 years of core sales experience in Personal Finance sales product in a bank in UAE.
• Should be currently selling personal finance as their core product in a UAE bank.
• Arabic and non-Arabic speakers based in UAE with experience in selling Personal Finance products in an Islamic Banking setting.
• Good knowledge of the UAE market, existing policies and existing customers based on quality service.
• Build and leverage key business relationships to maximize market share and achieve sales through the Personal Finance product as well as cross selling of other Emirates Islamic products.
• Explore New markets and customers within the assigned territory to enhance sales volumes.
• Create and build customer awareness on new products through mailers, personal visits to prospect business.
• Achieve cross selling targets of non-assigned products and services to contribute to revenues and market presence.
• Excellent communication skills, result oriented, good public relations and analytical thinking.
• Minimum requirement is University Graduation
• Outstanding customer service skills, goal oriented, results driven and bilingual with English is a must.
• Can achieve aggressive sales targets.

ENBD

Emirates NBD, the leading Banking Group in the MENAT region, was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the Charter of Incorporation of the National Bank of Dubai (NBD) which became the first National Bank established in Dubai and the United Arab Emirates (UAE). With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 06 March 2007, to form Emirates NBD, the largest banking group in the region by assets. On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD, became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across Corporate, Retail, Islamic, Investment, and Private Banking, Global Markets & Treasury, Asset Management and Brokerage operations throughout the region.