We are looking for a dynamic and proactive Sales Coordinator to join our Chemical Bulk Terminal team in Dubai. The ideal candidate should have strong organizational skills, the ability to multitask under pressure, and prior experience in customer coordination and logistics support within the chemical or terminal operations sector. The role involves close coordination with internal teams and external clients to ensure smooth order handling, dispatch planning, and customer communication.
Key Responsibilities:
- Coordinate daily with customers for order confirmation, documentation, delivery schedules, and feedback.
- Liaise with the internal logistics, dispatch, and tank farm teams to ensure timely execution of loading and delivery.
- Prepare, verify, and follow up on sales orders, delivery notes, invoices, and shipping documents using ERP/SAP systems.
- Handle customer queries and complaints efficiently and ensure timely resolution.
- Maintain accurate sales records, customer databases, and internal reports for tracking and follow-up.
- Assist the sales team with quotations, sample coordination, and commercial proposals as needed.
- Monitor product availability in tanks and assist in planning bulk or packed solvent deliveries accordingly.
- Coordinate with freight forwarders, drivers, and clearing agents as needed for local or export dispatches.
- Support the commercial team during audits, internal meetings, and customer visits.
Requirements:
- Bachelor's Degree in Business Administration, Chemistry, or Logistics (preferred).
- 2–4 years of experience in sales coordination or customer service, preferably in the chemical or bulk liquid terminal industry.
- Excellent communication skills in English (Tagalog or Hindi is a plus).
- Proficiency in Microsoft Office (Word, Excel, Outlook); experience with ERP or SAP is an advantage.
- Strong interpersonal skills and ability to work with cross-functional teams under pressure.
- Must be able to multitask, prioritize work, and manage tight schedules.
- Currently based in the UAE and available to join immediately or within a short notice period.
Preferred Profile:
- Familiarity with chemical products, especially solvents.
- Experience handling customer coordination in logistics-driven environments.
- Team player with a service-oriented mindset and attention to detail.
Job Type: Full-time
Pay: AED3,500.00 - AED4,000.00 per month
Language:
- Tagalog or Hindi (Required)
Application Deadline: 06/08/2025
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