Job Overview:
- The role focuses on managing and expanding key client accounts, with a strong emphasis on sales, project management, and client servicing within the exhibitions, events, and interior fit-out industry.
- The candidate will also lead project execution and support INDEX Design’s growth strategy by developing new business opportunities.
Key Responsibilities:
Client Account Management
- Build and maintain long-term relationships with clients.
- Act as the main point of contact, handling communication and regular check-ins.
- Understand client needs and align services accordingly to ensure satisfaction and repeat business.
- Keep client portfolios updated and retain existing accounts.
Sales & Business Development
- Achieve sales targets set by INDEX Design.
- Generate new business leads through cold calling, networking, exhibitions, and referrals.
- Upsell services to existing clients and proactively explore revenue growth opportunities.
- Convert leads into confirmed business, from inquiry to successful delivery and post-sales service.
- Monitor billing, budgets, and collections.
Project Management
- Lead project briefing, timeline setting, budgeting, and coordination between clients and internal departments (design, production, operations).
- Oversee entire project lifecycle for exhibition stands, fit-outs, or related projects—both on-site and off-site.
- Ensure timely, high-quality delivery aligned with client expectations and company standards.
- Brief internal teams (design, production, logistics) with complete project details.
Marketing, Networking & Reporting
- Attend exhibitions, conferences, and industry events to represent the company and explore new business opportunities.
- Support marketing activities related to client engagement and service promotions.
- Keep up to date with industry trends, client markets, and competitor activities.
- Submit regular reports to management on progress, pipeline status, and project outcomes.
Experience & Qualifications
- Bachelor’s degree in Business Management, Marketing, or related field.
- Minimum 7–10 years in client account or project management in the exhibition, events, or interior fit-out industry (preferably in the UAE or GCC).
- Proven success in sales, project execution, and long-term client retention.
- Valid UAE driving license and own car (field visits are required).
Skills & Competencies
- Strong communication, negotiation, and presentation abilities.
- Deep understanding of exhibition stand production, timelines, and client servicing.
- Excellent project management and organizational skills.
- Customer-centric mindset with a proactive, problem-solving attitude.
- Ability to multitask, meet deadlines, and work well under pressure.
- Tech-savvy and fluent in written and spoken English; Arabic is a plus.
- Willingness to go the extra mile to deliver results and support the team.
Job Type: Full-time
Application Question(s):
- What is your salary expectation in AED?
- How many years of experience do you have in the exhibition, events, or interior fit-out industry in the UAE
- Do you currently reside in the UAE and have a valid UAE driving license?
- Have you managed client accounts and led exhibition or fit-out projects from concept to delivery?
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