Description
Cyberbit is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!
Cyberbit deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools to effectively train cyber professionals and students in industry-standard detection, response, and attack mitigation techniques.
We are seeking a Cybersecurity-focused CSM proficient in SAAS technologies and technical training. This individual will play an instrumental role in maintaining and growing accounts in the ME-region and needs to be a self-starter who excels in a fast-paced, evangelistic startup environment and thrives on working with revolutionary technology.
Responsibilities
- Conduct clear, crisp, and energetic product demonstrations that show the value of the product to customers and prospects – from SOC managers to CISOs.
- Guide analysts through simulated live-fire attacks, adjusting the approach depending on the skill level of the trainees and the customer objectives.
- Use exceptional written and oral communication skills to support customers and internal initiatives – this includes, but is not limited to, PowerPoint presentations, product Q&A, product documentation.
- Play a critical role in improving the product by communicating customer-requested features clearly and concisely.
- Responsible for overall delivery planning and monitoring in terms of scope, resources, and timeline, as well as professional services sales support.
- Ensure project management standards and methodologies are satisfactory and are followed.
- Design and maintain reports of programs, creating executive presentations.
- Lead cross-unit’s synchronization and tightly follow up on the execution, including indicators presentation to the management.
- Plan, manage, and execute cross department process improvement initiatives and provide an integrated view for internal stakeholders.
- Interact with multiple internal departments such as R&D, Project Management, Sales, Product.
Requirements
- 2+ years of experience in project management within the cybersecurity industry
- 1+ year of experience providing cybersecurity technical training
- Experience as a customer success manager in a cyber security SaaS organization – strong advantage.
- Associates, Bachelors, Masters, and/or PhD from a cybersecurity program – strong advantage.
- Strong ability to plan, multi-task, and manage time effectively in a remote working environment; meticulous notetaking is a must.
- Excellent written, verbal, and interpersonal communication skills.
- Works and presents in a systematic and orderly fashion, able to dive deeply into detail.
- Cybersecurity certifications from EC-Council such as Certified Incident Handler / Certified Security Analyst – strong advantage.
If you are not sure that you’re 100% qualified but up for the challenge - we want you to apply
