We are seeking a proactive and student-focused Academic Counsellor to join our Abu Dhabi branch. The ideal candidate will be responsible for guiding students in their academic journey, supporting enrollment, providing career advice, and assisting in course selection. You will play a crucial role in helping students achieve their academic goals and ensuring a high-quality counselling experience. Key Responsibilities: Provide academic counselling to prospective and enrolled students regarding courses, career pathways, and program options. Conduct student assessments to determine suitable learning paths and educational needs. Handle student inquiries via phone, email, walk-ins, and virtual meetings. Assist in the admission and enrollment process, ensuring all documentation is completed correctly. Maintain up-to-date knowledge about institutional programs, accreditation, and academic policies. Organize and conduct orientation sessions, webinars, and informational workshops. Maintain accurate records of student interactions and progress using CRM or other student management systems. Collaborate with faculty, marketing, and administrative teams for coordinated student support. Meet counseling and conversion targets as set by the institution. Follow up with leads and ensure student retention and satisfaction. Support visa guidance and documentation if required (for international students). Qualifications & Skills: Bachelor’s degree (Education, Psychology, or related field); Master’s preferred. Minimum 2-5 years of experience in academic or career counselling (preferably in the UAE). Excellent communication (verbal and written) and interpersonal skills. Multilingual ability (Arabic and English) is a strong advantage. Knowledge of UAE’s education system and academic policies. Proficiency in MS Office, CRM tools, and virtual meeting platforms. Ability to work under pressure, meet targets, and manage multiple tasks.
Job Types: Full-time, Permanent
Education:
- Bachelor's (Required)
Experience:
- Academic counseling: 1 year (Required)
Location:
- Abu Dhabi (Required)