Administrator

We are seeking a Part Time Administrator for our sports academy, which includes football, padel, and swimming programs. This role is essential for ensuring smooth and efficient operations, from player registrations to customer service, while creating a welcoming and supportive environment for our members.

Work Schedule:
The administrator must be present on-site from Monday to Friday between 5:00 PM and at least 7:00 PM to assist with evening activities and customer interactions. The remainder of the working hours can be performed remotely.

Key Responsibilities:

• Manage player registrations and bookings.
• Coordinate scheduling for coaches and allocate players to appropriate teams or age groups.
• Oversee payment collection and follow-up for payment plans; issue receipts and maintain organized records for each season.
• Greet customers warmly to create an inviting atmosphere.
• Respond to telephone and email inquiries professionally, providing excellent customer service.
• Maintain filing systems and registers for efficient document organization.
• Provide general administrative support to the team and assist with assigned tasks.

Sales Responsibilities:

• Follow up with prospects, build relationships with parents and potential members, addressing questions and recommending programs.
• Support registrations and earn commission on new enrollments.

Job Qualifications:

• Minimum of 2 years of experience as a Customer Service Representative in the UAE, preferably in the sports services industry.
• Strong customer service skills with a friendly, positive demeanor.
• Administrative experience is an advantage.
• Bachelor’s degree in a related field.
• Able to commute to different location
• Proactive and quick-thinking, able to thrive in a fast-paced environment.
• Excellent verbal and written English skills for effective communication with diverse customers.
• Strong organizational and communication skills with a sharp attention to detail.
• Proficiency in Microsoft Office, including PowerPoint, Excel, and Word.

Job Type: Part-time

Pay: From AED2,500.00 per month

Application Question(s):

• Are you able to commute easily to Khalifa City from Monday to Friday, arriving by 4:30 PM for on-site work until at least 7:00 PM, with the rest of your working hours completed from home?
• Do you have your own visa?