Director, Sales Excellence, CEMEA

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is seeking a dynamic Director of Sales Excellence for the CEMEA region, based in Dubai. This role is crucial in evolving Visa’s sales approach, with a strong emphasis on process improvement and innovative thinking. The Director will help enhance our client-centric strategies by aligning sales processes with client objectives and fostering a culture of continuous improvement. This position focuses on driving efficiency, streamlining sales operations, and implementing new ideas that accelerate time to close, implementation, and revenue. The individual will collaborate closely with client-facing teams and regional and global counterparts to embed best practices and drive transformative change across the CEMEA region.

Key Responsibilities:

• Process Innovation: Lead the identification, design, and implementation of innovative sales processes that enhance client-centricity and operational efficiency.
• Strategic Project Management: End to end management of strategic projects that align with Visa’s business objectives in CEMEA, ensuring timely and effective execution.
• Cross-Functional Collaboration: Foster strong alignment and seamless collaboration between sales and cross-functional teams to deliver integrated solutions that meet client objectives.
• Efficiency Enhancements: Challenge existing processes and identify opportunities to streamline operations, reduce sales cycle time, implementation time, and accelerate time to revenue.
• Proactive Problem Solving: Anticipate challenges and propose innovative solutions to improve sales processes and address identified shortcomings.
• Data-Driven Decision Making: Utilize data and analytics to support recommendations and drive strategic initiatives, ensuring decisions are grounded in empirical evidence.
• Communication: Articulate clear, concise, and impactful recommendations and updates to senior management, ensuring alignment and support for strategic initiatives.
• Continuous Improvement: Establish a culture of continuous improvement by regularly reviewing and refining sales processes to ensure they remain effective and efficient.
• Future Leadership: While currently not a people management role, this position may evolve to include leadership responsibilities as the function grows.

Qualifications

Qualifications:

• A Master’s degree in Business Administration, Finance, or a related field.
• 10-12 years of experience in management consulting, corporate strategy, banking, or equivalent fields.
• Proven experience in managing complex projects, re-engineering sales processes, and implementing new strategies.

Key Competencies:

• Analytical Thinking: Strong analytical skills with a structured approach to decision-making.
• Collaboration: Excellent ability to influence without authority, rally corporate resources, and engage functional experts to drive business objectives.
• Project Management: Strong project management skills with the capacity to deliver against tight deadlines.
• Adaptability: Quick learner capable of dealing with complexity and ambiguity while driving organizational change.
• Innovative Thinking: Ability to think outside the box, connect disparate ideas, drive projects to completion, and bring teams along.
• Detail-Oriented: Keen attention to detail with the ability to support recommendations grounded in data and facts.
• Communication: Personal presence and the ability to communicate compelling messages verbally and in writing to senior managers and stakeholders.

If you are a strategic thinker with a passion for sales excellence and driving client-centric solutions, we invite you to join our team and make a significant impact on Visa’s business in the CEMEA region.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.