Job Title: Customer Service Support
Company: Creditcare Credit Management
Location: UAE
Job Type: Full-time, Permanent
Salary: AED 3,000 – AED 3,500 per month + Incentives
About the Role:
Reditcare Credit Management is seeking a female Customer Service & Sales Executive to join our team as a Financial Advisor. The ideal candidate will combine excellent customer service with strong sales and collection skills, assisting clients in managing and repaying their outstanding debts through structured salary-based plans. This role requires professionalism, empathy, and a proactive sales approach.
Key Responsibilities:
- Act as a financial advisor to clients with outstanding bank debts
- Provide exceptional customer service while guiding clients toward responsible debt repayment
- Utilize negotiation and persuasion skills to encourage timely payments
- Offer tailored repayment strategies aligned with clients’ salary structures
- Maintain clear, accurate records of all client interactions
- Follow up on payment commitments and meet daily/monthly recovery goals
- Represent the company with professionalism, empathy, and integrity
Requirements:
- Female candidates only (due to the nature of client interactions and internal team dynamics)
- Minimum 1 year of experience in customer service, sales, or debt collection
- Excellent communication, interpersonal, and negotiation skills
- Knowledge of salary-based repayment systems and debt management preferred
- Familiarity with UAE banking and credit practices is an advantage
- Proficiency in MS Office and CRM systems
- Ability to work under pressure and meet deadlines
What We Offer:
- Competitive salary of AED 3,000 – AED 3,500 per month
- Attractive monthly performance-based incentives
- Supportive and growth-focused work environment
- Comprehensive training and career development opportunities
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED3,500.00 per month