Job Title: Guest Relations Executive – Holiday Homes
Company: HAVN Holiday Homes
Location: Dubai, UAE
Salary: AED 4,000 – AED 5,000 per month
Job Type: Full-time
Start Date: Immediate
About Us:
HAVN is a leading holiday homes company in Dubai, known for providing exceptional guest experiences across a growing portfolio of stylish short-term rental properties. We’re a young, dynamic, and passionate team — and we’re looking for someone just as enthusiastic to join us.
Job Summary:
As a Guest Relations Executive at HAVN, you’ll be responsible for creating seamless and memorable stays for our guests — from check-in to check-out. You’ll act as the face of our brand, ensuring every guest feels welcomed, cared for, and supported throughout their stay.
Responsibilities:
- Welcome guests and handle check-ins/check-outs
- Respond promptly to guest inquiries and resolve issues
- Coordinate housekeeping, maintenance, and concierge services
- Conduct property inspections and ensure readiness before guest arrivals
- Provide local area recommendations and upsell experiences
- Maintain accurate records and reports
- Communicate effectively with the operations team to ensure smooth guest experiences
Requirements:
- Previous experience in holiday homes or the hospitality industry (e.g., hotels)
- UAE driving license (preferred)
- Strong interpersonal and communication skills
- Customer-focused with a positive and professional attitude
- Ability to work independently and as part of a team
- Immediate availability is highly preferred
What We Offer:
- Competitive salary: AED 4,000 – 5,000 per month
- Company visa and medical insurance
- Performance bonuses
- Supportive and friendly team environment
- Growth and development opportunities
To Apply:
Submit your CV through Indeed or email us at connect (at) havn (dot) ae.
Join HAVN and be a part of redefining short-term stays in Dubai!
Job Type: Full-time
Pay: AED4,000.00 - AED5,000.00 per month
Experience:
- Holiday Home or Hotel: 1 year (Preferred)
License/Certification:
- UAE Drivers License (Preferred)