- Greet and welcome guests upon arrival with a warm and friendly.
- Perform check-in and check-out procedures efficiently and accurately.
- Manage room reservations and cancellations, ensuring accuracy in system records.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Coordinate with housekeeping and maintenance departments to ensure room readiness and issue resolution.
- Provide information about hotel amenities, services, local attractions, and directions.
- Process payments and maintain accurate cash and credit card handling procedures.
- Maintain a neat and organized front desk area.
- Follow company policies, procedures, and security guidelines.
- Promote a positive hotel image by maintaining a professional appearance and behavior at all times.
Job Type: Full-time
Application Question(s):
- Can you join immediately?
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel: 1 year (Preferred)
Language:
- English (Preferred)