Company Description
Our ultra-luxurious suites located on Club Floors, embrace our guests in a world of plush comforts and discerning style. You get a feeling of total exhilaration as you relax at Oaks Liwa Executive Suites serviced apartments Abu Dhabi all the five star services at your fingertips.
Job Description
- Provide excellent guest service, including efficient check-in/check-out, reservations, and a welcoming experience
- Manage guest inquiries, requests, and complaints professionally and timely
- Process payments, post charges, and coordinate with other departments to ensure guest satisfaction
- Maintain knowledge of room rates, promotions, and local attractions
- Follow safety and security procedures while providing concierge-level service
Qualifications
- Preferably Male with pleasant personality with professional appearance and high integrity
- Minimum 3 years' experience in hotel front office operations
- Excellent customer service skills; ability to remain calm under pressure
- Fluency in English required; Arabic language skills a plus
- Proficiency in MS Office and property management systems (Wishnet PMS preferred)
- Flexibility to work various shifts, including weekends and holidays
- Strong communication, teamwork, and adaptability skills
Additional Information
Male Guest-oriented mindset
Attention to detail
Team player
Adaptability
Conflict resolution
Organizational skills