Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®)
InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquillity amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.
With the combination of 176 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join the team as Housekeeping Attendant and let us help you create a career journey like no other.
As a professional in your role, your responsibilities and essential job functions will include but are not limited to:
- Clean and maintain guest rooms and common areas to luxury standards, including changing bed linens, replenishing towels, vacuuming, dusting, and sanitizing surfaces.
- Ensure all room amenities and supplies are fully stocked, properly arranged, and in excellent working condition.
- Promptly report any maintenance issues, damages, or irregularities in guest rooms to the relevant department.
- Follow established procedures for handling lost and found items with discretion.
- Assist with laundry operations, including sorting, washing, drying, folding, and distributing linens and uniforms.
- Maintain cleanliness, organization, and inventory control in the uniform room, ensuring uniforms are properly stored and distributed.
- Monitor inventory levels for linens and uniforms, reporting shortages or damages to the supervisor in a timely manner.
- Adhere strictly to safety and security protocols, including proper handling of cleaning chemicals and compliance with OSHA regulations.
- Respond to guest requests and inquiries promptly, courteously, and professionally.
- Collaborate with colleagues and other departments to ensure seamless and efficient housekeeping operations.
Ideally, you should possess some or all the following qualifications and experience:
- High school diploma or equivalent.
- Prior experience in housekeeping or a similar role within a luxury hotel or hospitality setting is preferred.
- Knowledge of professional cleaning techniques, procedures, and standards.
- Ability to work independently and efficiently in a fast-paced environment.
- Strong attention to detail, organizational skills, and time management.
- Excellent communication and customer service skills.
- Physical stamina to perform repetitive tasks and lift heavy objects safely.
- Flexibility to work varying shifts, including weekends and holidays.
- Ability to follow instructions and adhere to established procedures consistently.
- Knowledge of safety protocols and OSHA regulations relevant to housekeeping operations.
- Familiarity with various cleaning equipment, tools, and chemicals.
- Ability to maintain a professional, polished, and friendly demeanour when interacting with guests and colleagues.
In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming diverse backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We are committed to supporting wellbeing in your health, lifestyle, and workplace.
We are an equal opportunities employer.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?