- Responsible for servicing daily assigned rooms per day under his/her control as per standards.
- Provide helpful, friendly, prompt and personalized service to the customer (internal or external).
- All the guest requests must be attended to within 10 minutes.
- Take complete responsibility for hygiene, maintenance and cleanliness of area under his/her control, to meet Hotel standards.
- Responsible for keys under his/her control to ensure safety and security of guest’s and Hotel’s property.
- Check for any room discrepancy as per the SOP.
- Ensure effective utilization of resources under his/her control.
- Responsible for maintaining records pertaining to the section under his/her control and follow up thereof.
- Any lost and found items to be deposited at the housekeeping desk on the same day.
- Provide effective coordination with mini bar team for amenity and in-room services in guest rooms.
- Responsible for maintaining all equipment, carpets and fixtures of the area under his/her control.
- Ensure training of their general cleaning team and any other employees assigned to him/her for that purpose.
- Contribute towards maintaining cohesiveness in the team.
- Interact with the guests in a pleasant and professional manner.
- Make sure that all the chemicals are correctly diluted, handled, used and stored appropriately.
- Take measures to conserve energy, be committed to the environment and eliminate waste.
- Adhere to the grooming standards of the Hotel.
- Coordinate with engineering team, butlers, upholsters and tailors so that all the areas are spotless and perfect.
- Attend all the training sessions, whenever assigned.
Job Type: Full-time
Pay: AED1,800.00 per month
Education:
- High school or equivalent (Required)
Experience:
- housekeeper: 1 year (Required)
Language:
- English (Required)