Objective:
This position is responsible for supporting the wholesale operations by managing order processing, documentation, and day-to-day coordination with internal teams and external partners. The role plays a key part in ensuring seamless execution of wholesale transactions, partner servicing, and reporting, thereby contributing to overall sales efficiency and brand growth across assigned brands.
Key Responsibility:
Strategic Planning
- Maintain ongoing communication with wholesale clients to support order processing, respond to queries, and ensure client satisfaction.
- Assist in preparing for client meetings, sell-in sessions, and product training presentations.
- Coordinate with planning and sales teams to collect order inputs and monitor partner performance.
Order Processing & Documentation
- Track order confirmations, invoice generation, and follow-up on shipping schedules in collaboration with logistics and supply chain teams.
- Ensure accuracy and timely completion of all required documentation, including contracts, invoices, shipping details, and partner records.
- Support adherence to SOPs for wholesale operations and escalate issues as necessary.
Inventory & Replenishment Monitoring
- Assist in maintaining stock movement reports and analyzing product availability across wholesale accounts.
- Coordinate with internal teams to ensure proper stock allocation and timely replenishments.
- Highlight low-performing products and contribute insights on restocking or clearance requirements.
Reporting & Market Insights
- Prepare regular sales and performance reports for internal review.
- Collect competitor data, market feedback, and pricing trends to support decision-making.
- Maintain accurate databases and records for wholesale clients, transactions, and product cycles.
Desired Experience:
- 1-3 years of experience in wholesale, sales coordination, or B2B account management.
- Proficient in Excel and ERP systems with strong reporting and analytical capabilities.
- Ability to communicate professionally and build collaborative relationships across teams.
- Bachelor’s degree in Business Administration, Sales & Marketing, or a related field