Urgent Hiring for Online Sales Representative
Location: Dragon Mart 1 (Lai Style Trading FZCO)
Send CV to 052 308 2492
We are seeking a motivated and customer-focused Online Sales Representative to join our retail team. In this role, you will manage and drive online sales, assist customers through digital channels, and ensure a seamless e-commerce experience. You will play a key role in boosting online visibility and revenue while providing excellent customer service.
Key Responsibilities:
- Respond to customer inquiries via email, chat, social media, and other online platforms in a timely and professional manner.
- Manage the retail shop’s online store including product listings, descriptions, pricing, and stock levels.
- Process online orders, returns, and exchanges efficiently.
- Upsell and cross-sell products through digital channels.
- Track sales performance, report on trends, and suggest improvements.
- Collaborate with the marketing team to support online promotions and campaigns.
- Monitor customer reviews and feedback, ensuring issues are addressed quickly.
- Maintain accurate records of customer interactions and transactions.
- Stay up to date with product knowledge and online sales tools.
Qualifications:
- Previous experience in online sales, retail, or e-commerce preferred
- Strong written and verbal communication skills
- Excellent customer service skills and attention to detail
- Familiarity with e-commerce platforms noon, Tiktok, Instagram and Facebook social media
- Ability to multitask, prioritize, and work independently
Full-time, Permanent
Cancelled Visa / Visit Visa/Husband Visa
Available for Immediate Joining
Job Types: Full-time, Permanent
Experience:
- Online Sales : 2 years (Preferred)
- Cashier: 2 years (Preferred)
- Sales: 2 years (Preferred)