Operations Administrator

Job Title: Operations Administrator

Reporting to: Operations Engineer

Nature of the Position: Fixed Term contract for 2 years.

Location: Dubai UAE

Role Overview: The job holder is highly organised and detail orientated to support daily operations within the operations department, in accordance with the company’s processes and procedures.

Key Responsibilities:

• Populating and maintaining the integrity of data on the ERP system, ensuring that all data elements are up to date and accurate at all times.
• Coordinating and expediting the workflow of all jobs to ensure that the sales and works orders expected completion dates are met.
• Prioritizing raw materials and inventory for manufacturing and assembly using D365 in liaison with other team members and supply chain.
• Liaising with workshop and supply chain colleagues to estimate lead times as required at the customer operation and contract review stage.
• Exploring and developing inventory functionality in D365 to ensure it is being used to maximum effect (e.g use of maximum and minimum levels and re-order quantities etc)
• Maintaining accurate maintenance history and other relevant records and certification for rental assets, including flagging to the sales team and Operations Engineer when certification is due.
• Complying with established company processes.
• Ensuring all relevant shipping documentation and operation related activities are correct and filed where necessary.
• Contributing to the management and implementation of relevant reports to be communicated to Managers/Directors.
• Active involvement and identification of continuous improvement opportunities with huntings processes and systems.
• Populating bill of materials and liaising with cataloguers to get part numbers entered in the entity and always activating the latest approved version using On-Base.
• Initiating works orders using MRP and setting delivery dates to be met in line with the sales order dates.
• Creating purchase requisitions as and when necessary.
• Implementing required modifications upon receipt of engineering change notice (ECN) and updating relevant documentation and processes.
• Regularly maintaining the master sheet for all sales order/rental/service jobs to be able to update all departments.
• Assisting stores and production with urgent requests as and when deemed important.
• Liaising with engineering if there are new service requests needed.

Qualifications/Skills and Experience:

• Relevant degree or equivalent workplace experience
• Demonstrable experience in an operations environment or similar role
• Excellent working knowledge of Microsoft Office applications
• Knowledge and experience of an ERP system, ideally Microsoft Dynamics 365
• Highly proficient in spoken and written English
• Full Driving Licence

Personal Qualities

• Excellent communication (both written and oral), influencing and interpersonal skills
• Highly professional conduct
• Strong time management and organizational skills
• Ability to work as part of a team
• Ability to prioritize workload
• High level of attention to detail
• Flexibility

Closing Date: 27/07/2025