Operations Head – Freight Forwarding
Location: Dubai, UAE
Type: Full-time
Industry: Logistics & Supply Chain
Experience: 6–10 years
About Us:
We are a newly launched freight forwarding company in Dubai with bold ambitions. We’re looking for a hands-on, experienced Operations Head who can build the freight business from the ground up and run it like their own.
If you're someone who’s done it before and is now ready to lead, build, and grow, this is your opportunity to get in at ground level.
What You’ll Do:
- Oversee and manage end-to-end freight forwarding operations (Ocean & Air)
- Build and manage relationships with shipping lines, airlines, trucking vendors, and CHAs
- Handle documentation processes: MBL, HBL, DO, Surrender, manifest, invoices
- Ensure smooth coordination with customers and vendors
- Implement SOPs for efficient and scalable operations
- Work with finance for billing, cost tracking, and compliance
- Build and lead a small team (ops, docs, customer service)
- Be the go-to person for everything operational — owning delivery and customer satisfaction
What We’re Looking For:
- 6–10 years of experience in freight forwarding (air + ocean)
- Strong hands-on experience in Dubai, GCC, and India–Middle East trade lanes
- Good vendor network (shipping lines, CHAs, trucking)
- Knowledge of DUBAI CUSTOMS, BL processes, Incoterms
- Startup mindset: resourceful, reliable, and ready to lead
- Strong communication & problem-solving skills
What We Offer:
- A core leadership role with long-term growth potential
- Competitive salary (AED 8,000 – 15,000 based on experience)
- Performance-based incentives
- Entrepreneurial environment with full ownership
Job Type: Full-time
Pay: AED8,000.00 - AED15,000.00 per month
Experience:
- freight and logistics: 6 years (Preferred)