Key Responsibilities
- Tenant Assistance: Provide support to tenants with queries related to maintenance, parking, contracts, cheques and other property services.
- Handling Enquiries: Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication.
- Third Party Liaison: Follow-up on Ejari issuance, DEWA and chiller connection.
- Updating Trackers: Maintain accurate records of property details, tenant information, lease agreements, and renewals.
- Renewals: Generate Rental Index results, draft and send renewal notices within 100 days of expiry, complete process within 30 days of expiry
- Database Management: Enter new properties into CRM, reconcile CRM with contract details, master sheets and payment details
- Maintenance and Inspection: Receive and record requests.
- Reports: Prepare weekly reports for property portfolio
- Lease Drafting: Assist in the preparation and review of lease agreements and relevant documentation.
- Checklists and Documentation: Prepare checklists for property inspections, move-ins, and move-outs to ensure compliance with company standards.
- Property Manager Support: Assist the Property Manager with any additional tasks required for property management, including coordination with contractors and suppliers.
Requirements
Qualifications, Skills and Competencies
Required
- Experience in administrative roles, ideally within the property management or real estate industry.
- Proficiency in Microsoft applications (Excel, Word, Outlook) and database management.
- Strong organizational skills and attention to detail.
Preferred
- Familiarity with property management software.
- Previous experience handling tenant enquiries and property documentation.
Skills and Competencies
- Strong communication skills to effectively respond to tenant and owner inquiries.
- Attention to detail when updating records, preparing documents, and managing lease renewals.
- Time management skills to handle multiple tasks and meet deadlines.
- Ability to work well in a team environment and support the Property Manager.
Benefits
Benefits:
- Competitive salary based on experience and qualifications
- Opportunity to work with one of Dubai’s leading real estate firms
- A dynamic and professional work environment with growth opportunities
- Hands-on experience in the real estate industry with a supportive team
If you meet the requirements and are excited about this opportunity, apply now and become a part of the Driven Properties team! 🚀