Quality Assurance Officer

Job Title: Quality Assurance Officer

Location: Remote

Salary: AED 4000

Job Type: Full Time

Experience Required: Minimum 3 years

Department: Academic/Education

Position Summary:

The Quality Assurance & Accreditations Officer supports the institution’s academic quality and continuous improvement efforts by implementing and monitoring internal quality assurance systems, managing accreditation processes, and ensuring compliance with national and international academic standards. This role is vital in maintaining the integrity and excellence of academic programs and institutional operations.

Key Responsibilities:

• Quality Assurance Systems
• Assist in the design, implementation, and maintenance of academic quality assurance policies, frameworks, and procedures.
• Conduct internal audits, evaluations, and reviews of academic departments to ensure compliance with institutional quality standards.
• Prepare periodic quality reports, self-assessment reports (SARs), and performance indicators for internal use and regulatory bodies.
• Accreditations and Compliance
• Support the preparation and submission of documents for institutional and programmatic accreditations.
• Coordinate with academic departments to gather evidence and data required for accreditation processes.
• Stay up to date with national and international accreditation requirements (e.g., CAA, ABET, AACSB) and ensure institutional readiness.
• Data Analysis and Reporting
• Collect, analyze, and report data related to academic performance, student outcomes, and quality benchmarks.
• Develop quality dashboards and performance metrics for continuous monitoring and improvement.
• Training and Capacity Building
• Organize workshops, seminars, and training sessions for faculty and staff on quality assurance processes, accreditation standards, and best practices.
• Promote a culture of quality across the academic and administrative departments.
• Documentation and Record-Keeping
• Maintain organized and up-to-date records of quality assurance activities, policies, accreditation submissions, and feedback.

Qualifications and Experience:

• Master’s degree in Education, Quality Management, Higher Education, or a related field.
• Minimum of 3 years of relevant experience in academic quality assurance or accreditation in a higher education institution.
• Familiarity with national regulatory frameworks (e.g., CAA - UAE, NAAC, etc.) and international accreditation standards.
• Strong analytical, reporting, and documentation skills.
• Excellent communication, coordination, and organizational abilities.
• Proficiency in Microsoft Office and data analysis tools.

Preferred Skills:

• Experience with Learning Management Systems (LMS), institutional effectiveness, and assessment tools.
• Certification in quality management (e.g., ISO 9001:2015, Six Sigma) is a plus.
• Knowledge of benchmarking tools and institutional research methodologies.

Job Type: Full-time

Pay: AED4,000.00 per month

Education:

• Master's (Preferred)

Experience:

• Academic Quality Assurance: 3 years (Preferred)