Revenue Analyst, Marine, Waterpark & Retail
(16828)
(16828)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About The Role
The MWP & Retail Revenue Analyst supports the Revenue Management team by delivering data-driven insights to optimize pricing, forecasting, and commercial performance across admissions, experiences, and retail. The role is key to identifying revenue opportunities, improving processes, and enhancing strategic decision-making through accurate analytics and cross-functional collaboration.
Key Duties and Responsibilities
- Monitor and analyze the revenue performance for Marine, Waterpark, and Retail offerings to inform strategy.
- Assist in the development and implementation of pricing models and promotional strategies to maximize yield and profitability.
- Administer and maintain the ticketing and POS platforms that enable the processing of admissions and experiences bookings and retail checks.
- Calculate the incentives payroll for the MWP and Retail teams across the resort.
- Prepare and maintain accurate daily, weekly, and monthly reports for admissions, experiences, and retail revenue by segment and distribution channel.
- Support the creation of annual budgets and long-range plans through robust data analysis and scenario modeling.
- Track performance against KPIs and issue regular performance dashboards for leadership review.
- Conduct post-campaign and promotion analysis to determine ROI and recommend optimization strategies.
- Collaborate with Marketing and Sales to ensure pricing and promotions are aligned with the pre-established strategy.
- Evaluate product performance by outlet, including sales mix and margin analysis for retail SKUs and ticket types.
- Monitor guest capture ratios and in-park spending patterns, identifying opportunities to drive incremental revenue.
- Maintain and enhance reporting tools and templates, ensuring consistent and standardized insights across departments.
- Audit and ensure accuracy of data across core systems including Galaxy, Simphony, InTouch, and BI tools.
- Assist in the development and rollout of revenue management best practices across Marine, Waterpark, and Retail teams.
- Prepare the weekly commercial and strategy meetings.
- Identify system enhancements and process improvements to increase operational efficiency and decision-making speed.
- Provide training or guidance to team members on new tools, dashboards, or reporting standards when required.
- Ensure compliance with company policies and procedures in all reporting and revenue-related tasks.
- Contribute to ad hoc analysis and special projects as requested by senior leadership or cross-functional partners.
About You
- Minimum 1 year of experience in a revenue management, business analytics, or commercial strategy role within hospitality or theme parks.
- Background in operations (attractions or retail) is a strong advantage.Advanced proficiency in Microsoft Excel.
- Familiarity with core operating systems such as Galaxy, Simphony is preferred.
- Experience with business intelligence or data visualization tools (e.g., Power BI, InTouch Data) is preferred.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.