Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
We're looking for a multi-tasker who can work independently, performing a wide range of complex and confidential administrative duties to support the team. Someone who can communicate well with all contacts and anticipate and update the team on various projects. Skilled in Interpersonal communication, and administrative skills and knowledgeable in computer applications like MS Word, Excel, Email Outlook Express. Responsibilities and essential job functions include but are not limited to the following:
- Prepare sales-related documents throughout the sales process (e.g., group proposals, group resumes, and contracts)
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, and copying)
- Establish an efficient trace File to ensure that all business booked is proper.
- Prepare and disseminate month-end reports.
- Consistently offer professional, friendly, and engaging service
- Ensure prompt and courteous service is extended to both internal and external customers.
- Escort general inquiries on-site inspections.
- Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
- Maintain a positive relationship with all guests, vendors, Colleagues, and global sales network.
- Ensure all sales promotional literature is current and updated.
- Provide all administration duties for the Sales office.
- Assist with the maintenance of accounts, contacts, activity, and business details within appropriate software applications.
- Follow departmental policies and procedures.
- Will have proactive sales role/ experience to meet clients or telesales if required.
- Weekly tracking for sales activities and proposals/ contracts
- Be familiar with Opera.
- Support the marketing initiatives, as per the monthly plan.
- Other duties as assigned.
Qualifications
- Previous sales or administrative experience preferred.
- Computer literate in Microsoft Windows applications and/or relevant computer applications required.
- University/College degree in a related discipline is an asset.
- Excellent communication skills, both written and verbal required.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Additional Information
Remote Location