About the Role:
YOOCHA MATCHA™ is a dynamic matcha supplier for 800+ cafes & speciality coffee shops across GCC. We are looking for a skilled individual to help drive sales growth in the GCC market and support the sales team in achieving their targets.
Job Responsibilities:
- Manage and maintain sales records, reports, client registry, etc
- Act as a point of contact between the sales team, clients, and other departments.
- Respond to inquiries from clients and provide information about products and services.
- Process sales orders and ensure accurate and timely delivery.
- Coordinate with courier for orders.
- Track orders and follow up with clients
- Maintain and update the customer database and sales pipeline.
- Generate sales reports to monitor performance
- Assist the sales team with prospecting, lead generation, and follow-up activities.
- Maintain relationships with clients and prospects.
- Collaborate with marketing to align sales and promotional activities.
- Coordinate with finance to manage invoices and payments
Requirements:
- Bachelor's Degree in Business Administration or a related field.
- Fluent in both Arabic and English; written and verbal.
- Minimum of 2 years of work experience in Sales support or coordinating role.
- Excellent teamwork and collaboration abilities.
- Effective problem-solving skills.
- Efficient time management skills.
- Organized administrative abilities.
- Exceptional customer service expertise.
- Strong interpersonal relationship-building skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with customer relationship management (CRM) systems.
- Currently in UAE and ready to start immediately.
Job Types: Full-time, Permanent
Pay: AED5,000.00 per month