We are looking for an outgoing and highly organized Operations coordinator to carry out daily business activities and administrative tasks. The Operations Coordinator will be the key point of contact between Just Be and its clients: answering queries, providing administrative support, offering advice, and introducing products. As the Operations Coordinator, you will guide clients through the Just Be experience, from the initial greeting to post-session.
This role involves direct interaction with customers in person, through phone conversations, or online and therefore requires impeccable customer management skills, excellent product/service knowledge, and overall positive demeanor.
To be successful as an Operations Coordinator, you should be able to multitask seamlessly between different stakeholders, both internal and external, assuring all needs are addressed in a timely manner. Ultimately, an outstanding Operations Coordinator should ensure smooth daily operations, represent our company with professionalism and enthusiasm and treat customers with respect and courtesy.
Operations Coordinator Responsibilities
Perform daily operational activities including but not limited to:
- greeting clients;
- scheduling and tracking appointments;
- answering phones;
- collecting payments;
- demonstrating and presenting products;
- Maintain a tidy environment and welcoming atmosphere;
- managing office supplies and equipment;
- Manage internal and external stakeholder relations;
- Collaborate with coworkers to achieve business goals; and
- Identify and address operational problems and inefficiencies, report these to the management team and suggest solutions.
Additionally, when required:
- Assist with social media efforts where needed such as setting up for a live on Facebook and Instagram, taking photos for promotional material, etc.
- Support during and prior to special events
Operations Coordinator Requirements
- Experience in an administrative role
- Experience working in a team-oriented environment
- Excellent communication skills both verbal and written – Bilingual preferred
- Excellent client management skills such as active listening, empathy, critical thinking, and dedication
- Excellent organizational and time management skills specifically the ability to multitask and prioritize.
- Self-starter with strong problem-solving skills.
- Computer literacy (Word, Published and Excel)
- Attention to detail
- Friendly and balanced
- Willing and able to follow protocols and policies
Job Types: Full-time, Permanent
Pay: AED3,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Preferred)