Are you looking for an exciting opportunity to support a dynamic sales team in providing exceptional service to our customers? As a Sales Support Specialist at Rentokil Initial, you will play a crucial role in facilitating sales processes and ensuring the highest level of customer satisfaction.
Your Responsibilities:
- Provide administrative support to the sales team, ensuring efficient workflow and execution of sales processes.
- Assist in preparing sales proposals, quotes, and contracts, ensuring accuracy and timeliness.
- Respond to customer inquiries and follow up on leads, delivering prompt and effective solutions.
- Maintain up-to-date customer records and sales activity in CRM systems.
- Collaborate with various departments to resolve customer issues and enhance service delivery.
- Support the sales team in achieving targets by analyzing sales data and providing reporting insights.
- Engage in continuous learning to improve sales processes and enhance customer engagement.
Requirements
Qualifications:
- Proven experience in sales support or a similar administrative role.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with CRM software (e.g., Salesforce) is preferred.
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Strong written and verbal communication skills, with a focus on customer service.
- Detail-oriented with a proactive approach to problem-solving.
- A high level of professionalism and ability to work in a fast-paced environment.
Key Competencies:
- Team Collaboration: Ability to work effectively within a team to achieve common goals.
- Customer Focus: Commitment to delivering exceptional service to all customers.
- Analytical Skills: Ability to analyze data and derive actionable insights.
- Adaptability: Willingness to learn and adapt to changing business needs.