Help AG is looking for a Resident Consultant (SOC Lead) within our Managed Security Services (MSS) Unit who will be deployed as a Resident Resource at customer sites across the UAE, working as part of MSS projects. This role involves close collaboration with customer governance and operations teams, as well as other Help AG MSS teams, to enhance security operations and provide expert cybersecurity support. The position requires 6–8 years of cybersecurity experience, strong technical skills as an individual contributor, and a deep passion for security analysis, threat hunting, incident response, and CyOps.
Responsibilities:
An onsite SOC Lead will be provided to analyze the SOC service performance, industry threats, advisories, and general industry developments on a continuance basis. This on-site resource shall provide advice for automating & enhancing the ongoing SOC operations as well as general cybersecurity improvements.
Support offsite SOC in contextualizing the alerts.
Support L2 SOC Analysts.
Support Cyber Threat Intelligence Analysts.
Qualifications & Skils:
A degree in Computer Science, Information Systems, or a closely related degree.
6-8 years work experience in a cyber security discipline. Native Arabic speaker is a must.
Hands-on experience in various security technologies –
o SIEM (Splunk).
o EDR (McAfee, MS Defender, PA XDR).
o Cloud app security (Azure, Sentinel, AIP).
o Cyber Threat Intelligence.
o Firewalls, and endpoint security products (Palo Alto, Fortigate, Forcepoint).
o PAM (CyberArk).
Experience in developing playbooks / use cases.
Experience in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, or firewall administration.
An active and demonstrable interest in cybersecurity, cyber threat detection, cyber threat intelligence, incident detection and response.
Demonstrable experience in analysing and interpreting threat intelligence indicators, TTPs, and threat actors.
Sound knowledge of TCP/IP, networking, IT security best practices, common attack types such as scans, man in the middle, sniffing, DoS, DDoS, etc., possible abnormal activities, such as worms, Trojans, viruses, etc. and detection/prevention methods.
Knowledge of the type of events that firewalls, IDS/IPS, and other security-related devices produce.
Knowledge of Cyber Kill Chain and MITRE ATT&CK frameworks.
One or more of the below certifications (not limited to):
o CISSP/CISM/CISA/CCSP.
o GCIA/GCIH/GSOC.
o CEH/OSCP/OSCE.
Experience in managing customers while being an onsite resource.
Strong analytical and problem-solving skills.
Outstanding organization skills.
Ability to display high level of people management skills.
Strong verbal and written communication skills.
Ability to speak and write in English and Arabic is required.
Benefits:
Health insurance with one of the leading global providers for medical insurance.
Career progression and growth through challenging projects and work.
Employee engagement and wellness campaigns activities throughout the year.
Excellent learning and development opportunities.
Annual flights tickets to home country.
Inclusive and diverse working environment.
Flexible/Hybrid working environment.
Open door policy.
About Us:
Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.