Job Summary:
As a Teen Club Attendant, you will be responsible for delivering engaging and age-appropriate activities for teenagers (13+ years) and adults, including programs such as water gym, yoga, and Zumba. You will play a key role in creating a fun, safe, and energetic environment that encourages participation and ensures a memorable experience for all guests.
Working under the guidance of the Entertainment Manager and in accordance with JA Hotels & Resorts policies and operational standards, you are expected to provide service that is efficient, personalized, courteous, and punctual. A high level of guest interaction and enthusiasm is essential, with a constant focus on maximizing guest satisfaction through engaging entertainment and wellness offerings.
Duties & Responsibilities
- Organize and conduct a variety of engaging activities for teenagers (13+ years) and adults, including water gym, yoga, Zumba, and other recreational programs.
- Ensure all activities are conducted in a fun, safe, and professional manner, aligning with the brand’s standards and guest expectations.
- Greet and interact with guests in a friendly and approachable manner, building rapport and encouraging participation in scheduled programs.
- Monitor the Teens Club area to maintain a clean, safe, and welcoming environment at all times.
- Assist in the setup, execution, and cleanup of all scheduled activities and events.
- Communicate clearly with guests, answering questions and providing information about the activity schedule and club facilities.
- Work closely with the Entertainment Manager to develop new ideas and continuously improve the Teens Club offering.
- Follow all JA Hotels & Resorts operational policies and safety procedures.
- Report any maintenance issues, safety concerns, or guest feedback to the Entertainment Manager promptly.
- Assist in promoting the weekly activity schedule through effective communication and engagement.
- Maintain professional appearance and behavior, representing the brand with enthusiasm and positivity.
Experience & Skills
Experience:
- Minimum 1–2 years of experience in a similar role within the hospitality, leisure, or entertainment industry.
- Prior experience conducting group fitness or recreational activities (e.g., yoga, Zumba, aqua aerobics) is highly preferred.
- Experience working with teenagers and adult guests in a customer-facing environment.
- Background in wellness, sports, recreation, or animation is an advantage.
Skills:
- Strong interpersonal and communication skills with a friendly and engaging personality.
- Energetic, outgoing, and confident in leading group activities.
- Ability to create a positive, inclusive, and safe environment for guests of various ages.
- Good organizational and time management skills.
- Ability to remain calm and professional in a fast-paced, guest-focused environment.
- Basic knowledge of first aid is an advantage.
- Fluency in English is required; additional languages are a plus.
- Physically fit and able to lead physical activities, both on land and in water.