Job description
Location: Dubai Branch
Job Type: Full-Time
Position Vacant : Telesales Executive (Female)
Company Overview:
Wordcraft is a dynamic and growing organization and a leading provider of translation, attestation, business setup, and PRO services in Dubai, Abu Dhabi ,Ras al khaimah and Sharjah. seeking a highly motivated and efficient Candidates to join our team.
Job Summary:
We are seeking a proactive Telesales cum Customer Support Representative to deliver excellent service, resolve client inquiries, and support overall customer satisfaction. Ideal candidates will have strong communication skills and a results-driven mindset. Experience in the service or business setup industry is preferred; knowledge of attestation and translation services is a plus.
Key Responsibilities:
- Collaborate with all departments to support lead generation efforts specific to translation and attestation services.
- Call and identify potential clients in need of document translation, attestation, and related services.
- Generate and qualify new business leads through various channels (phone, email, networking, etc.).
- Engage professionally with prospects to understand their requirements and present suitable service offerings.
- Promote the company’s services including translation, attestation, business setup support, visa processing, PRO services, and related documentation services.
- Meet periodic targets for qualified leads and conversions.
- Address client inquiries, follow up promptly, and ensure a high level of client satisfaction and engagement.
- Build and maintain a strong professional reputation to encourage repeat business and referrals.
- Stay up-to-date with industry trends, service updates, and competitive activities.
- Collaborate closely with management to align lead generation efforts with company objectives.
Requirements:
- Experience in lead generation or customer service, preferably in translation or attestation services.
- Fluency in English,Malayalam or Hindi is a plus.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and manage time efficiently.
- Target-driven with a creative approach to client engagement.
- Familiar with call etiquette, customer service standards, and basic compliance related to documentation.
- Self-motivated with a strong commitment to achieving goals.
What We Offer:
- Competitive salary with high-performance incentives
- Career growth opportunities within the company.
- A supportive and dynamic work environment
- Comprehensive training to enhance your skills.
Are you ready to boost your career ? Apply now! at careers@wordcraft.ae
Job Types: Full-time, Permanent
Location:
- Dubai (Required)
Job Type: Permanent
Pay: AED2,000.00 - AED2,500.00 per month
Experience:
- Telesales: 1 year (Required)