Job Title: Telemarketing Executive
Company: Al Hussam Opticals
Location: Dubai, Al Barsha 1
Workplace: Home-Based (Remote)
Job Type: Full-Time
About Us:
Al Hussam Opticals is a leading optical company based in Dubai, offering free eye exams and high-quality eyewear. We are committed to delivering exceptional eye-care services and providing a superior customer experience.
Job Overview:
We are seeking a motivated and customer-focused Telemarketing Executive to join our team. The ideal candidate will have excellent communication skills, a passion for customer service, and a proactive approach to handling customer inquiries and scheduling appointments. This role is perfect for someone who thrives in a fast-paced, target-driven environment.
Key Responsibilities:
- Make outbound calls to potential and existing customers to introduce our eye-care services and promotions.
- Schedule appointments for eye exams and follow-up consultations.
- Provide accurate information about our products and services to assist customers with their inquiries.
- Maintain a customer database and record interactions in CRM software.
- Achieve set targets for calls and appointments.
- Handle customer feedback and resolve complaints professionally.
- Collaborate with the sales and marketing team to coordinate campaigns and promotional offers.
Requirements:
- Previous experience in telemarketing, customer service, or a related field preferred.
- Excellent verbal communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficient in using CRM software and basic computer applications.
- Ability to handle rejections and remain positive under pressure.
- Fluency in English (other languages are a plus).
- Available for immediate joining.
What We Offer:
- Competitive salary and commission structure.
- Comprehensive training and ongoing support.
- Opportunities for career growth and development.
- A positive and collaborative work environment.
Application Questions:
- Do you have your own visa or a sponsored visa? (Required)
- Are you available to join immediately?
Education:
- Bachelor’s Degree (Preferred)
Experience:
- Telemarketing: 1 year (Required)
Language:
- English (Required)
Job Type: Full-time