Key Accountabilities
- Effective Implementation of the Visitors Management Policy and any related issues affecting the business from the reception desk.
- Maintain good communication between different departments and the security management.
- Receive external and internal customers in a professional and efficient way.
- Report attendance violations or related incidents if observed.
- Adherence to company guidelines and instructions of security management without fail.
- Ensure no incident occurs relating to receptionist activity.
- Provide courtesy of visitors and staff and take an “extra mile” to assist visitors or staff.
- Properly greet and provide specified information to the visitor, i.e., floor and meeting room.
- Update the daily booking calendar to avoid meeting overlaps.
Qualifications
- High School and above
Experience
- Reception / Customer Service (Preferred)
Skills
- Good Customer Service
- Communication Skills (Arabic & English)
- Good Computer Knowledge including MS Office
- Ability to handle situation related to tampered customers
- Learning adaptation
Competencies
Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.
- Think strategically (Level 1 of 5)
- Achieve tangible results (Level 1 of 5)
- Lead breakthrough change (Level 1 of 5)
- Exceed customer expectations (Level 1 of 5)
- Nurture, Inspire and Motivate (Level 1 of 5)
- Target win-win outcomes (Level 1 of 5)