Job Title: Vertiport Terminal Supervisor – Emirati Female Nationals
Location: Dubai / Abu Dhabi / RAK
Department: Operations
Type: Full Time – Shift Work
About Us:
Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries.
Our business is split into two key areas:
- Skyports Infrastructure plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.
- Skyports Drone Services uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility.
The Role:
Serve as the Vertiport Terminal Supervisor, directing terminal operations with a focus on passenger flow management, facility oversight, and effective coordination among various operational teams.
Key Responsibilities:
- Operations Management:
- Serve as duty point of contact for vertiport terminal passenger services
- Monitor terminal operations and passenger flow
- Coordinate passenger movements with key vertiport stakeholders
- Oversee daily terminal facilities management
- Customer Relations:
- Handle passenger and air operator complaints and disruptions
- Resolve passenger requests and issues
- Ensure high standards of customer service
- Emergency Coordination:
- Initiate and oversee terminal evacuation during emergencies
- Provide passenger triage and staging area management
- Direct emergency services to accident/incident areas
- Reporting:
- Communicate daily terminal operations to Vertiport Operations Manager
About You:
- Supervisory experience in aviation, transportation, or hospitality
- Strong leadership and problem-solving skills
- Emergency management experience preferred
- Excellent communication and interpersonal skills
- Good command of spoken and written English
- Ability to work under pressure
- Valid security clearance (or ability to obtain)
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in an innovative and growing industry.
- A collaborative and dynamic work environment with ample opportunities for professional development.
How to Apply:
If you’re passionate about Vertiports Operations and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you’re a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.