CUSTOMER SERVICE EXECUTIVE
Abu DhabiHiring a Customer service Executive for Dubai.
Identify and assess customers' needs to achieve customer delight.
Build sustainable relationships of trust through open and interactive communication.
Effectively manage large amounts of incoming calls & emails.
Generate sales leads.
Meet personal/team sales targets and call handling quotas.
Provide accurate, valid and complete information by using the right methods/tools.
Keep records of customer interactions, process customer accounts and file documents.
Provide appropriate solutions to customer complaints within the time limits and follow-up to ensure resolution.
Excellent communication skills in both Hindi and English.
Familiarity with Customer Relationship management systems and practices.
Ability to multi-task, prioritize, and manage time effectively.
Strong phone contact handling skills & active listening.
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