F&B Captain - Banquet (141571)

Shangri-La Hotel, Dubai

The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.

Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.

The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.

As F&B Captain - Banquet, we rely on you to:
Interact and engage with guests and maintains high quality service standards
Motivate team members and maintain a high level of team spirit
Handle guest complaints effectively and professionally
Consistently looking to increase satisfaction levels from a colleague, guest and owner perspective
Support the banquet and events operation in collaboration with the Service Manager
Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the banquet and meeting rooms.
Must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division.

We are looking for someone who:
Has a passion for Food & Beverage
Loves interacting with guests
Communicates with fluency in English
Preferably has experience working in 5* hotel background in banquet operations
A self-starter and a team player
Enjoys being challenged