Front Desk Receptionist

NAILS THE MODERN MANICURE STUDIO - Abu Dhabi

Abu Dhabi

REQUIREMENTS:

  • FEMALE
  • Willing to work in Abu Dhabi, United Arab Emirates
  • Positive attitude, detail and customer oriented
  • Possess excellent communication and interpersonal skills
  • Get on well with people at all levels
  • Able to work with minimum supervision and under pressure
  • Willing to be trained and work for long hours, if required
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Professional attitude and appearance
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

JOB DESCRIPTION:

  • Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
  • Booking and confirming appointments via phone and email
  • Processing transactions (cash and credit cards) and issuing receipts
  • Answering clients’ questions about services via phone, or in person
  • Offer beverages and chat with clients who are in the waiting area
  • Welcome walk-ins, answer questions about services and schedule appointments based on availability
  • Inform clients about new services and discounts
  • Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
  • Update client records with contact and billing details, appointments and services offered
  • Manage our call center
  • Maintain a tidy reception area
  • Order business cards, brochures and stationery as needed

Job Type: Full-time

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