Front Desk Receptionist

Abu Dhabi

REQUIREMENTS:

• FEMALE
• Willing to work in Abu Dhabi, United Arab Emirates
• Positive attitude, detail and customer oriented
• Possess excellent communication and interpersonal skills
• Get on well with people at all levels
• Able to work with minimum supervision and under pressure
• Willing to be trained and work for long hours, if required
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

JOB DESCRIPTION:

• Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
• Booking and confirming appointments via phone and email
• Processing transactions (cash and credit cards) and issuing receipts
• Answering clients’ questions about services via phone, or in person
• Offer beverages and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services and schedule appointments based on availability
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered
• Manage our call center
• Maintain a tidy reception area
• Order business cards, brochures and stationery as needed

Job Type: Full-time