GUEST SERVICE AGENT IN UAE

Waldorf Astoria DIFC - UAE

UAEUrgently looking for an experienced Guest Service Agent in UAE Job Details * Provide service tickets and or directions on where and how to access services * Assess and manage emergencies according to emergency protocol * Administer check in of all guests and maintain record of all special requests at time of arrival * Maintain records of all vouchers and travelers checks and maintain knowledge on all currency conversion rates and provide inputs for same * Administer all guest complain and resolve all issues appropriately and within time limit * Maintain attendance for all employees and ensure conduct of same on regular basis Job Requirements * High school diploma * Effective verbal and written communication skills * Two years experience in same field * Exceptional interpersonal skills

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