Guest Experience Agent

MINOR Hotels - Abu Dhabi

As a Guest Experience Agent, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

Qualifications
  • Vocational School in hotel management
  • Previous experience in Front Office is preferred
  • Good understanding of Front Office Systems
  • Good communication skills
  • Arabic/Mandarin/French/Spanish Language skills.

Additional Information

Arabic/Mandarin/French or Spanish Language skill is mandatory

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Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]