Room Service Supervisor

Four Seasons - Dubai International Financial Center

Food & Beverage - In Room Dining Supervisor

About Four Seasons Hotel Dubai International Financial Centre

In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.

Join our Team

  • Work with a team that boasts of employee diversity of 40+ nationalities and which is built on mutual respect, collaboration, excellent service.

  • Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

  • Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.

Responsibilities

  • Ensure that daily requisitions for food, beverage and equipment/materials are done according to par stocks and volume of business.

  • Ensure smooth change of shifts and record information in the diary.

  • Maintain supervision and discipline of In Room Dining staff in conjunction with the Outlet Manager.

  • Ensure that the In Room Dining area is kept tidy and clean.

  • Control mini bar operations on a daily basis and maintain the supervision and maintenance programmes.

  • Constantly check that all guests are receiving prompt and friendly service by all staff.

  • Constantly check that all staff are neatly dressed, well-groomed and wearing name badges.

  • Make personal contact with VIP’s, suite occupants, long stay guests, etc. when ordering Food and Beverage from In Room Dining.

  • Ensure in conjunction with Coordinators that all complimentary and private orders are delivered to guestrooms as required, and to ensure all cards are controlled.

  • Arrange meals, cocktails parties and special requests for clients wishing to entertain in their rooms/suites.

  • Report any possible Health and Safety hazards to the Outlet Manager/Director of Human Resources.

  • Complete Department shifts when required and assist in dealing with Staff challenges about pay and related matters.

Requirements

  • Reading, writing and oral proficiency in the English language.

  • Previous IRD experience in a reputed 5 Star Hotel.

  • Computer skills are helpful.

  • Excellent Guest interaction skills.

What do we offer

Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning & Development Programmes, Vibrant fitness facilities including Swimming Pool and many more.

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

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