Sales Assistant | Sports | UAE

GMG - Dubai

About the Role

Sales Assistant at GMG will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.

Core Responsibilities:

  • Describes product features and benefits; demonstrates the use and handling of the product
  • Educates clients on brands quality standards and specifications
  • Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
  • Provides information to customers on warranties, features, specifications, maintenance and care of products.
  • Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
  • Maintains awareness of new product launches, promotional events and sales
  • Achieves sales targets by using sales techniques, up-selling and cross selling
  • Ensures promotions and pricing are accurate and in line with company standards and policies
  • Computes sale prices and discounts as applicable; Maintains sales records
  • Receives and processes cash, changes and credit payments and generates invoices and receipts
  • Operates as a cashier and be consistently accurate in money handling (in case applicable)
  • Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures
  • Adheres to loss prevention, inventory controls and standard operating procedures of the company
  • Provides assistance in store merchandising in product placement and arrangement
  • Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times
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