Sales Associate - Chaumet Dubai

Maison Chaumet is expanding its activity in Dubai and we are looking for sales associates and senior sales associates in the scope of our business growth.

Your main responsibilities will be:

1/ Being Ambassador of the Maison to all our customers:

• Sharing a moment with your customer: deciphering for knowing and understanding
• Creating an "immersion in Chaumet": giving a warm and sincere welcome
• Offering a suitable selection and helping the customer to make his or her decision
• Sharing the passion for a Maison imbued with a culture of strong values and history

2/ Contributing to the boutique's commercial development:

• Participating actively in developing the customer database and the Maison's CRM tools
• Creating new opportunities after concluding a sale and developing your own customer portfolio
• Cultivating your network, going even further by creating ties with intermediaries liable to enable us to discover new customers

3/ Integrating a collective history and taking part in the life of the boutique:

• Contributing to attaining the boutique's collective targets by working in tandem with other sales staff
• Actively participating in team meetings as well as in challenges and events
• Contributing to customer feedback and different reports requested by EMEA headquarters
• Ensuring that security guidelines, cash-desk procedures and stock management rules are applied
• Giving support to more junior sales staff

4/ Depending on your development and attaining your objectives, you may also be given responsibilities in occasional missions such as:

• Visual Merchandising: creating display windows in collaboration with the Visual Merchandising team
• Stock management in collaboration with Central Stock and other boutiques in the network
• After-sales management, liaising with International After-Sales Services
• Training via an in-store Trainer role
• Assuming certain responsibilities in the absence of the boutique's management: drawing up daily and weekly reports, opening, closing and managing the cash-desk, monitoring staff rotas, following up on proximity partnerships

• Minimum 5 years of experience in a retail position in the world of luxury goods
• A strong appetite for field work, client and result oriented, an expert negotiator with a good business sense
• A high level of autonomy in conducting your missions on everyday levels
• Relational and situational intelligence, the capacity to listen and empathy
• Artistic and cultural sensitiveness, storytelling qualities, excellent written and oral expression
• The capacity to represent the Maison
• Fluent English
• Arabic, Mandarin or Russian will be a definite plus