Service Owner- Device Management

Addax Office Tower Reem Island, Abu Dhabi, United Arab Emirates Full-time Division: GCOO Sub Division: Group Technology

Company Description Ready to join our exciting transformation at the biggest bank in the Middle East? Now is your chance! By being part of our journey here at FAB, you can make a real impact on customers, employees, shareholders and communities. In return, you’ll have everything you need to be part of the #growstronger movement. If you’re looking for a career that will help you stand out, kindly apply. Job Description

Area of Expertise: SCCM, Intune, Vulnerability Management

• Responsible for managing the services for BAU and Projects
• Responsible for the design, build, implementation, of end point management solution such as SCCM and Microsoft Intune.
• Responsible to design and give solution to business application as per company requirement to secure the data and utilize managed services by company.
• Work on end to end planning & configuration of Intune for Device management which includes Intune MDM, MAM etc.
• Work with Internal stakeholders to architect and business solution for respective owned technologies.
• Manage the team members and align them on projects & BAU Tasks to full fill the delivery requirement.
• Managing multiple services as owner and End to end management.
• Responsible to manage Incidents, Problem management, BAU tasks & Managing infra and business project with the alignment of team members.

Years of Experience

• Overall, 15-20 years of experience in device and endpoint management.
• 5-8 years of handling technical projects and experience of min 2-3 years in SCCM planning & Implementation

What technical skills are required to be successful in this role?

• Experience with SCCM
• Experience with Intune
• Experience in Vulnerability Management
• Understanding of Azure AD ,ADFS
• Background in Windows Desktop/server Deployment and Management
• Understanding of deployment of solutions with Intune for application packaging, and distribution
• Device compliance monitoring and reporting
• Scripting knowledge in PowerShell
• Certifications – Microsoft SCCM and Intune

Qualifications

• Extensive knowledge of Microsoft End point Manager (Previously known as SCCM)
• Azure Active directory Knowledge
• Good understanding of Active Directory and Windows environment
• Familiarity with managing different device types such as Windows, Android and IOS devices
• Knowledge of Azure Active Directory, Federation services,
• Familiarity with deploying software updates and vulnerability fixes in an enterprise environment
• Good knowledge of deploying software to endpoints using various technologies like AppV
• Good knowledge on reporting using SCCM and Intune
• Knowledge on Cloud IaaS, PaaS & SaaS
• Knowledge and concepts of Azure AD identity-based security.
• Good experience in configuration & planning of Microsoft Intune (MAM, MDM)
• Minimum 2-3 years working experience of planning, Design and Implementation of Device and Endpoint management solutions
• Must have any of the Microsoft certifications.
• Experience of Financial organization is preference to plan security controls on applications.
• Good communication skills
• Good knowledge and experience of managing services, Incidents, Problem management,
• Experience of managing the team of multiple technologies.
• Min 2-3 years’ total experience in designing/Implementing of cloud product specially Intune, Azure information protection and Microsoft Cloud App security.