Job Title: Administration & Sales Coordinator
Company: Hangtime Basketball Academy
Employment Type: Full-time
About Hangtime Basketball Academy
Hangtime Basketball is a leading basketball academy dedicated to developing young athletes on and off the court. Our mission is to provide high-quality training in a positive and inclusive environment that inspires passion, discipline, and teamwork.
Job Overview
We are looking for a proactive and organized Administration & Sales Coordinator to join our team. This role is essential in driving new registrations and ensuring a smooth and supportive experience for our existing members. The ideal candidate is a strong communicator, detail-oriented, and customer-focused, with a passion for helping others.
Key ResponsibilitiesSales & Lead Management
- Make outbound calls and respond to inquiries from new leads.
- Provide comprehensive information about academy programs, schedules, pricing, and registration process.
- Follow up consistently to convert leads into registered members.
- Maintain accurate records of all communication and lead status in the CRM system.
- Ability to create engaging social media & google ads and promotional content to attract new leads and boost academy visibility.
Client Support & Administration
- Act as the main point of contact for existing clients regarding general inquiries, attendance, and complaints.
- Follow up with clients on outstanding payments, renewals, and documentation.
- Monitor attendance and alert management or parents of repeated absences or issues.
- Help manage class rosters, schedule changes, and internal communications.
- Coordinate with coaches and other staff to resolve client issues quickly and professionally.
Qualifications
- Previous experience in sales, customer service, or administration.
- Excellent communication skills—both verbal and written.
- Strong organizational and time management skills.
- Comfortable using CRM software, spreadsheets, and other office tools.
- Passion for youth sports or familiarity with athletic programs.
Job Types: Full-time, Permanent, Contract
Contract length: 24 months
Pay: AED3,000.00 - AED4,000.00 per month
Experience:
- Admin and sales: 3 years (Required)
Language:
- English Fluently (Required)
Location:
- Dubai (Required)
