Job Title: Telesales Representative
Job Summary:
We are seeking a results-driven and customer-focused Telesales Representative to join our team. The role involves making outbound calls, handling inbound inquiries, and promoting our products/services to potential customers. You will be responsible for building relationships, meeting sales targets, and maintaining excellent customer satisfaction.
Key Responsibilities:
- Conduct outbound calls to prospective customers and follow up on leads.
- Present, promote, and sell products or services using persuasive communication skills.
- Maintain a high level of product knowledge to address customer questions and objections.
- Build and maintain positive business relationships with clients.
- Meet or exceed daily, weekly, and monthly sales targets.
- Accurately record customer details, sales information, and call outcomes in the CRM system.
- Handle inbound calls, respond to inquiries, and provide product/service information.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Collaborate with the sales team to improve sales techniques and achieve overall goals.
Requirements:
- Proven experience in telesales, telemarketing, or a similar sales role.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to handle rejection and remain motivated.
- Strong organizational skills and attention to detail.
- Basic computer skills and experience using CRM software.
- High school diploma or equivalent; a degree in marketing or business is a plus.
Work Conditions:
- Working hours: 8 hours.
Job Type: Full-time
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